Susie Colley on PMI, Critical Illness Cover and Going Beyond Expectations – MPAF81

In this episode I talk to Susie Colley.

She advises her clients on the best PMI, critical illness and income protection products to meet their needs.

And uses her nursing experience to give them expert help when and if they claim.

Listen to Susie talk about the state of the PMI and critical illness markets and her ideas for future growth. Hear about how she goes beyond expectations with the added value services she gives her clients.

That’s all right here in episode 81 of the Marketing Protection and Finance Podcast.

Susie Colley on PMI, Critical Illness Cover and Going Beyond Expectations

Who is Susie Colley?

Susie runs Westcountry Health Care.

Having had 25 years in the nursing profession, she does the leg work for her clients in finding the policies that will work for them and deliver exactly what they want at a price that suits their pocket.

She’s committed to demystify the jargon , explain the underwriting and explain the benefits of the policy, what’s included and what isn’t.

Susie believes that insurance services shouldn’t stop at the point of purchase. Westcountry Health Care’s USP is the personal care each and every client receives for the lifetime of their policy.

The winner of numerous industry awards Susie is also chair of the Torquay Chamber of Commerce.

Links:

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Nigel Bradshaw – Will Big Data Simplify or Complicate Protection Applications? – MPAF69

A recent recurring topic on the MPAF Podcast is the complicated protection underwriting process.

In this episode I talk to Nigel Bradshaw and we debate whether Big Data could make underwriting protection applications simpler.

Or whether it might make it more complicated.

That’s all right here in Episode 69 of the Marketing Protection and Finance Podcast.

Will Big Data Simplify or Complicate Protection Applications

Who is Nigel Bradshaw?

An Actuary, Nigel describes himself as a potent initiator and deliverer or change. He’s worked at Prolific Life and Pensions Ltd and Scottish Provident.

Nigel now works through Redmayne Consulting on actuarial matters, through Mortality Metrics on the delivery of big-data solutions and through Make Sense Partners when developing and running new propositions.

Nigel also helps the family business Distant Shores Au Pairs, which offer 3-12 month placements in China.

Nigel’s Links:

If you enjoyed this episode – Will Big Data Simplify or Complicate Protection Applications? – please leave a comment or a review on iTunes.

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Andrew Wibberley on Risk, Post Codes and Sleepwalking into Preferred Lives Underwriting – MPAF66

Are cheap protection prices in the UK an illusion?

Each provider fights to appear competitive on comparison sites, but one in four or more applicants now face extra premiums after underwriting.

Is that fair?

In the episode I talk to Andrew Wibberley, an underwriting expert with a provider a reinsurance pedigree.

We discuss whether we have sleepwalked into preferred lives underwriting and how far we can take this before it becomes unreasonable. We debate using post codes and whether that will shave more off the headline rate but leave even more people open to paying higher premiums than they were expecting.

That’s all right here in Episode 66 of the Marketing Protection and Finance Podcast.

Copy of MPAF65

Who is Andrew Wibberley?

A law graduate, Andrew has worked as an underwriter for Fortis (Now AIG) and head of underwriting for Swiss Re.

He recently left corporate life to set up Alea Risk, a consultancy aiming to make the purchase of life insurance easier.

Andrew is married to Charlotte Wibberley who appeared on the MPAF Podcast back in Episode 57 talking about virtual assistance and online business management.

Andrew’s links:

If you enjoyed this episode – Andrew Wibberley on Risk, Post Codes and Sleepwalking into Preferred Lives Underwriting – please leave a comment or a review on iTunes. And if you know anyone who would enjoy the show – please share it with them. You can use the buttons below to share on social media.

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