Daniel Crosby on behavioural psychology applied to marketing and finance – MAF141

My guest on the show this week is psychologist and TEDx speaker, Daniel Crosby.

We have a fascinating discussion about behavioural psychology and how we often make irrational decisions. If you’re a marketer or give advice of any kind don’t miss this great interview.

Welcome to episode 141 of the Marketing and Finance Podcast.

Daniel Crosby on behavioural psychology applied to marketing and finance - MAF141

What you’ll hear about in this episode

  • What behavioural psychology is and why it’s important to understand how people make decisions
  • Why we all have biases that often lead to us making the wrong decisions
  • The key elements of emotion, ego, conservation and attention and why they affect consumer behaviour
  • Why we need to get outside help to overcome our biases and irrationality
  • How TED talks teach you stories are Trojan horses for facts

Who is Daniel Crosby?

Educated at Brigham Young and Emory Universities, Dr. Daniel Crosby is a psychologist and behavioural finance expert who helps organisations understand the intersection of mind and markets.

His ideas have appeared in the Huffington Post and Risk Management Magazine, as well as his monthly columns for WealthManagement.com and Investment News. Daniel was named one of the “12 Thinkers to Watch” by Monster.com and a “Financial Blogger You Should Be Reading” by AARP.

When he is not consulting around market psychology, Daniel enjoys independent films, fanatically following St. Louis Cardinals baseball, and spending time with his wife and two children.

Links 

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Emma Thomson on promoting positive protection insurance stories – MAF140

My guest on the show this week is Emma Thomson.

We talk about building LifeSearch, promoting positive protection stories, and the Protection Distributors Group.

It’s a great interview full of insights and ideas about company culture and customer engagement.

Welcome to episode 140 of the Marketing and Finance Podcast.

Emma Thomson on promoting positive protection insurance stories - MAF140

What you’ll hear about in this episode

  • The success of LifeSearch, one of the UK’s biggest protection insurance intermediaries
  • How company culture is important in developing a true customer focus
  • Making sure people see positive PR stories rather than focusing on the odd negative one
  • How real stories about the experiences of real people are the best way of broaching a dull subject like insurance
  • How creating your own awards event can improve products and service in your industry
  • The development and successes to date of the Protection Distributors Group

Who Emma Thomson?

Emma is Life Office Relations Director at LifeSearch.

She consults with financial services product providers on the strengths and weaknesses of their offerings to help them increase their business. Externally she provides advice on Product, E-Commerce and Process development and is a member of the F&TRC Protection Forum, the Income Protection Task Force and the Protection Distributors Group.

She also has a regular column in Money Marketing Magazine.

Links 

If you enjoyed – Emma Thomson on promoting positive protection insurance stories – please leave a comment or a review on iTunes.

And if you know anyone who would enjoy the show – please share it with them. You can use the buttons below to share on social media.

Don’t miss an episode of the MAF Podcast – subscribe now.

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Andrew Fundell on better business banking – MAF139

My guest this week is Andrew Fundell.

We talk about better business banking and the alternatives available to small companies through to the largest investment firms.

Welcome to episode 139 of the Marketing and Finance Podcast.

Andrew Fundell on better business banking - MAF139

What you’ll hear about in this episode

  • Why some firms find it hard to set up business bank accounts
  • What alternative to traditional banks are available
  • How to market those alternatives
  • Why the human touch is still important in our digital world
  • Banking tips for small companies through to large investment firms

Who Andrew Fundell?

Andrew works for GCEN/GSC.

GCS Offers Custodial and Client Money services to investment firms globally.

GCEN is an industry leading global currency exchange firm with 14 years experience and offices in the UK, Spain, Portugal, Malta and Dubai.

Links

If you enjoyed – Andrew Fundell on better business banking – please leave a comment or a review on iTunes.

And if you know anyone who would enjoy the show – please share it with them. You can use the buttons below to share on social media.

Don’t miss an episode of the MAF Podcast – subscribe now.

Subscribe on iTunes     Subscribe by RSS Feed

If you like the Podcast please click