Tag Archives: financial advice

Michelle Hoskin on building WOWW into your business – MPAF100

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In this episode I talk to Michelle Hoskin about how to create WOWW within your business. That’s a WOWW with three double-yous!

We  hear business tips and tricks from past podcast guests. And I’ll tell you about a competition to celebrate this milestone edition.

Welcome to episode 100 of the Marketing Protection and Finance Podcast.

Michelle Hoskin

Who is Michelle Hoskin?

Michelle is the founder and director of Standards International Ltd, the UK’s leading and only UKAS accredited certification body specialising in training, assessment and certification to BS 8577 and ISO 22222 standard. This is the British Standard for financial planning.

She’s also built a personal brand as “Little Miss Woww” and she explains how important that branding has been to getting the excellence message out there.

COMPETITION: Win business books and free consultancy to celebrate episode 100. Click here.

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Ali McGill on how a focus on customer experience could transform your business – MPAF99

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In this episode I talk to customer experience expert Ali McGill.

How a focus on customer experience could transform your business

Welcome to episode 99 of the Marketing Protection and Finance Podcast.

Ali McGill on how a focus on customer experience could transform your business

Who is Ali McGill?

Ali is founder of Ashton McGill . He’s passionate about people, and frustrated by the way many organisations behave today. He says they don’t care about their staff or customers. Profit has become their only measure of success. They have no soul.

He’s on a mission to help companies create better customer experiences. To help them understand compassion,empathy, and treating people well.

What you’ll hear about in this episode:

  • How constructive discontent points the way to a better customer experience
  • The folly that sees $500bn on marketing in the US but only $9bn on customer experience
  • The importance of asking how your customers feel about your service
  • How to use “Rip and Mix” to take learning from other sectors

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If you enjoyed – Ali McGill on how a focus on customer experience could transform your business – please leave a comment or a review on iTunes.

And if you know anyone who would enjoy the show – please share it with them. You can use the buttons below to share on social media.

Don’t miss an episode of the MPAF Podcast – subscribe now.

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John Dashfield on your state of mind and your bottom line – MPAF98

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In this episode I talk to business coach John Dashfield.

How can your state of mind affect your business bottom line.

Welcome to episode 98 of the Marketing Protection and Finance Podcast.

John Dashfield on your state of mind and your bottom line

Who is John Dashfield?

John Dashfield is a coach, mentor and writer.

He mentors his clients to perform at their very best, more of the time. This means that they experience increasing levels of creativity, resilience, ability to lead and get on with others and overall effectiveness in everything that they do. It leads to the reduction and elimination of stress and its effects.

What you’ll hear about in this episode:

  • How do we get the best from ourselves more often?
  • Do feelings come from our circumstances or from our thinking?
  • The flaw in focusing on process improvements

Links:

If you enjoyed – John Dashfield on your state of mind and your bottom line – please leave a comment or a review on iTunes.

And if you know anyone who would enjoy the show – please share it with them. You can use the buttons below to share on social media.

Don’t miss an episode of the MPAF Podcast – subscribe now.

Subscribe on iTunes

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If you like the Podcast please click