Tag Archives: marketing

Mark Loosmore on 7 Ways to use Technology to Improve Client Engagement – MPAF78

In this Episode I talk to Mark Loosmore of Iress about using technology to improve client engagement.

Covering client data, the connected world, social media and more, Mark’s interview is packed with tips and ideas you can follow up.

That’s all right here in Episode 78 of the Marketing Protection and Finance Podcast.

Mark Loosmore on 7 Ways to use Technology to Improve Client Engagement - MPAF78

Who is Mark Loosmore?

Mark is Executive General Manager Wealth for Iress UK.

With expertise in IT company sales strategy and eCommerce in financial services, Mark is a well known speaker in the UK on everything digital.

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3 Ways to Improve Hotels – Indigo London Paddington

What’s your favourite hotel to stay in when you travel on business?

I have a simple rule. The hotel must at least be up to the standard of my home.

The mattress in my home bedroom is not made of stone. I do not buy rough toilet tissue and my towels are not made of bleached iron wool. So I don’t want these features when I’m travelling.

But it’s not a hard bed and lack of fluffy towels that upsets me most though. My three main gripes with hotels throughout the world, but mainly in the UK, are as follows:

  • Extra charges for WiFi
  • Cold, congealed breakfast buffets
  • Outrageous charges for mini-bars

What about you?

In addition I am also put off by sprawling mega-hotels with endless check-in and check-out queues, which teem with masses of humanity fighting for space in the bar or the restaurant.

3 Ways to Improve Hotels

So I am happy to have found a hotel chain, Indigo, which hits the spot in almost every way and succeeds in these 3 Ways to Improve Hotels. Indigo Paddington, for example,  is a flawless diamond hidden down a street about 2 minutes walk from Paddington station. This makes it a perfect base for business and pleasure trips. It only has 60 or so rooms so it feels intimate and cosy.

3 ways to improve hotels

The rooms are quite small but they are brimming with lovely colourful fabrics, pictures and decorations. The bed is liberally covered in throws and cushions and is delightfully comfortable. In the bathroom is one of those showers with a head the size of a plate so you feel as if you are standing in the rain. If this is too much for you just use the second-hand held shower head.

All rooms have free WiFi and soft drinks from the mini-bar are complimentary.

At breakfast you order from a menu and they prepare your plate fresh and a waiter brings it to your table. This alone would set Indigo above many hotels in London. And they are appearing in other UK cities.

Indigo is pricey so if you can book ahead you might get a better deal.

Now It’s Your Turn:

I thought I’d add some travel experiences to add variety to my blog posts. Hope you enjoyed this first travel tip.

So tell me. What are your hotel grumbles? Have you found a hotel or chain that provides a great service at a good price. Please leave a comment and let me know your thoughts.

Roy McLoughlin on Pensions Auto Enrolment Challenges, Opportunities and Collaborations – MPAF77

Seen as the best way to overcome “savings inertia”, Auto Enrolment is the biggest shake-up of pensions in a generation.

It’s a huge opportunity for financial planners but also represents administration challenges.

In this episode, I talk to Roy Mcloughlin about maximising the opportunities, overcoming the challenges and looking for ways to collaborate with other financial services professionals.

That’s all right here in Episode 77 of the Marketing Protection and Finance Podcast.

Roy McLoughlin on Pensions Auto Enrolment Challenges, Opportunities and Collaborations

Who is Roy McLoughlin?

Roy is an experienced financial planner. He works at Master Adviser and has a wealth of knowledge from advising a broad portfolio of private and corporate clients within the PR, advertising, media and entertainment sectors.

He’s a well-known media commentator, a founder and executive member of the Income Protection Taskforce and a Non-Executive Director of insurer British Friendly.

Links:

If you enjoyed – Roy McLoughlin on Pensions Auto Enrolment Challenges, Opportunities and Collaborations – please leave a comment or a review on iTunes.

And if you know anyone who would enjoy the show – please share it with them. You can use the buttons below to share on social media.

Don’t miss an episode of the MPAF Podcast – subscribe now.

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