Eileen Murphy on CRM and managing multiple relationships – MAF111

I’m delighted to welcome Eileen Murphy back on the show.

We talk about CRM systems, processes and managing multiple relationships.

Welcome to episode 111 of the Marketing and Finance Podcast.

Eileen Murphy on CRM and managing multiple relationships - MAF111

What you’ll hear about in this episode

  • How CRM can free up your time and let you give a slicker customer service
  • Taking an off the shelf solution, bespoke it and make it your own
  • Managing email to remove distractions and focus on clients

Who is Eileen Murphy?

Eileen runs Informed Training, which is an Independent provider of Consultancy and CRM Training services.

They offer Independent practical hands on Consultancy in order to understand businesses. With empathy and understanding, this ensures that training is relevant and ensures companies use their CRM systems more effectively to drive their business forward.

Eileen’s Contact links:

If you enjoyed – Eileen Murphy on CRM and managing multiple relationships – MAF111 – please leave a comment or a review on iTunes.

And if you know anyone who would enjoy the show – please share it with them. You can use the buttons below to share on social media.

Don’t miss an episode of the MAF Podcast – subscribe now.

Subscribe on iTunes

Subscribe by RSS Feed

Subscribe on Stitcher

If you like the Podcast please click

Eileen Murphy on CRM Business Processes and Successful Relationships – MPAF28

It’s so important for successful businesses to manage their interactions with current and future customers.

Customer Relationship Management tools (CRM for short) can make a real difference to this process. But as always there are many systems available.

My guest today specialises not only in helping companies choose a CRM system, but also helps train them so that CRM becomes part of their culture.

Hear how Elieen started Informed Training and has helped many financial advisers embed CRM into their businesses.

Listen to the passion Eileen has for marrying CRM with culture and business processes to create successful and profitable relationships.

Eileen Murphy on CRM Business Processes and Successful Relationships

Who is Eileen Murphy? Eileen runs Informed Training, which is an Independent provider of Consultancy and CRM Training services working closely with the Financial Services Sector.

They offer Independent practical hands-on Consultancy in order to understand businesses. With empathy and understanding, this ensures that training is relevant and ensures companies use their CRM systems more effectively to drive their business forward.

A little known fact about Eileen is that she appeared on stage with the late Roy Castle and Carol Vordeman – and like Roy Castle, she believes in “Dedication – That’s What You Need.”

Products mentioned by Eileen:

Eileen’s Contact links:

Eileen’s favourite book:

43 Mistakes Businesses Make and how to avoid them by Duncan Bannatyne.

Don’t miss an episode of the MPAF Podcast – subscribe now.

Subscribe on iTunes

Subscribe by RSS Feed

Subscribe on Stitcher

Now it’s your turn:

If you enjoyed this episode – Eileen Murphy on CRM Business Processes and Successful Relationships – please leave a comment or a review on iTunes. And if you know anyone who would enjoy the show – please share it with them. You can use the buttons below to share on social media.

If you like the Podcast please click