How far off are we from a completely automated digital adviser?
One firm ran a successful April Fool recently claiming to have invented and installed such a robot. However, is such a device likely to materialise soon?
My guest today makes predictions about this and other developments based on work he and colleagues from RGA are carrying out in their Think Tank hidden in the depths of suburban Surrey.
Hear how Jonathan thinks that an automated digital adviser is possible but would have to be able to persuade as well as deliver facts.
Listen to his thoughts on whether an automated digital adviser working alongside its human counterpart could ultimately stimulate growth, not only in the protection, but in all financial services sectors.
That’s all right here in episode 41 of the Marketing Protection and Finance Podcast.
Who is Jonathan Hughes?
Jonathan qualified as an actuary in 2006 and is Head of Strategic Development at RGA in London.
He is currently exiled in a small office out in Surrey with Richard Verdin and a few others working on ways to reverse the decline in Protection sales that we’ve seen over the past five years.
A little known fact about Jonathan is that he once had his bags searched at Glasgow airport while carrying a list of different types of bomb and potential targets in London.
Jonathan’s Contact links:
- Connect with Jonathan on LinkedIn: Jonathan Hughes
- Reinsurance Group of America (RGA) website: www.rgare.com


