Eileen Murphy on CRM and managing multiple relationships – MAF111

I’m delighted to welcome Eileen Murphy back on the show.

We talk about CRM systems, processes and managing multiple relationships.

Welcome to episode 111 of the Marketing and Finance Podcast.

What you’ll hear about in this episode

• How CRM can free up your time and let you give a slicker customer service
• Taking an off the shelf solution, bespoke it and make it your own
• Managing email to remove distractions and focus on clients

Who is Eileen Murphy?

Eileen runs Informed Training, which is an Independent provider of Consultancy and CRM Training services.

They offer Independent practical hands on Consultancy in order to understand businesses. With empathy and understanding, this ensures that training is relevant and ensures companies use their CRM systems more effectively to drive their business forward.

Eileen’s Contact links:

• Connect with Eileen on LinkedIn
• Follow Eileen on Twitter
• Informed Training Website

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