Steve Devine on the Protect Association – MPAF24

Industry Networking. Market knowledge. Expert speakers.

These are the benefits of belonging to a trade association.

If you work in or are interested in the protection market then you should check out the Protect Association which puts on numerous events each year attracting speakers from all spheres.

My guest today is the Chairman of the Protect Association.

Hear Steve tell the story of how the Protect Association evolved from a dining club for underwriters into a hub for networking, business development and marketing ideas.

Listen to the challenges Steve has faced building an association offering high-quality events which he describes as entertaining as well as educational.

My guest on Episode 24 of the Marketing Protection and Finance Podcast is Steve Devine.

Steve Devine on the Protect Association

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Who is Steve Devine?

Steve runs Devine Connections after spending many years in senior management roles in the general insurance and the protection insurance industry.

He specialises in business development, PR, and communications.

Steve is the Chairman of the Protect Association – a trade body for protection insurance professionals providing networking, market knowledge and business development help.

Steve says that the association helps keep him at the forefront of what is happening in the protection insurance market.

He’s very much a practitioner and his focus is on achieving results and adding value.

Steve’s Contact links:

Steve’s favourite books:

The Three Levels of Leadership by James Scouller

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Chris Hitchens on Platform People and Military Business Lessons – MPAF23

Platforms form the foundation of the financial advice process for many investors.

But like many propositions in financial services they can be complicated and need researching to decide on the best fit for each client.

My guest today started Platform People a company providing advisory, resource and due diligence services for advisers looking to compare platforms.

Listen as Chris tells a fascinating story about how he built Platform People and its employee focussed culture.  Listen how, as a former Military Helicopter Pilot,  he applied lessons from the military to his financial services business.

My guest on Episode 23 of the Marketing Protection and Finance Podcast is Chris Hitchens.

Chris Hitchens on Platform People and Military Business Lessons - MPAF23

Who is Chris Hitchens?

As CEO, Chris has built up Platform People which is an organically started and grown, debt-free multi-million pound business with 5 offices nationally.

It was the first company in the UK to be accredited with Investors in People Gold and ISO: 9001 on the first attempt and we also have ISO:27001.

Chris believes the best way to look after his clients is for him to look after his people.

Before starting Platform People Chris worked in Financial Services, Software, Consulting, Engineering, M&A and Retail.

Earlier he was a Military Helicopter Pilot with the Army Air Corps for 14 years. So he has strong personal values regarding integrity, honour and delivery, no matter what the task is and is always looking for people with similar values to work with.

He owns a Harley and a bright orange chopper motorcycle.

Chris’s Contact links:

Chris’s other interesting links:

Chris’s favourite books:

Looking for trouble – General Sir Peter De La Gilliere

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Michelle Hoskin on Striving for WOW and Operational Excellence – MPAF22

Striving for WOW.

Changing the world one financial adviser at a time.

This is how my guest today describes her mission to introduce operational excellence standards into adviser firms in the UK.

Michelle feels the key and magic ingredient to turn financial services into a true profession is having the ability to consistently deliver quality in everything that we do. A strong cultural approach where everyone knows the business mission, internal and external clients’ needs and how to deliver amazing service.

You might have seen Michelle speak at adviser conferences or watched her YouTube videos.

Hear her boundless enthusiasm for excellence and how achieving International Certification will reignite the WOW factor and transform your business.

Listen to how you could stand out from the competition with BS 8577 and ISO 22222 the only quality standards for financial advice and financial planning.

My guest on Episode 22 of the Marketing Protection and Finance Podcast is Michelle Hoskin.

Michelle Hoskin on Striving for WOW and Operational Excellence - MPAF22

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Who is Michelle Hoskin?

She is the founder and director of Standards International Ltd the UK’s leading and only UKAS accredited certification body specialising in training, assessment and certification to BS 8577 and ISO 22222 standard. This is the British Standard for financial planning.

She’s always believed that the only way to change the future of the financial services is to strive for continual professionalism and best practice among financial planners in the UK and overseas.

Advisers clients’ needs stay at the core of their business and that is why Standards International continue to look for new ways of adding value to their businesses to support them both now and in the future.

Michelle’s Contact links:

Michelle’s other interesting links:

Michelle’s Favourite Companies/People:

Michelle’s favourite books:

Start With Why by Simon Sinek.

 Necessary Endings by Dr Henry Cloud.

Thrive by Arianna Huffington.

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